Thursday, 26 January 2012

Home again

Back home after 36 hours good reading, reflecting, and writing a serious blog about what I experienced in Northern Ireland.

Had a super journey home from the Wye Valley, in glorious sunshine. Much better than journey there on Tuesday.

What happened on the journey there, is that as I was driving I felt incredibly tired, and decided to stop at Hopwood Services on the M42.

I was so tired that I didn't get out of the car before falling asleep. Woke up after an hour, to discover I had left the lights on. Tried to start the car - guess what? Car wouldn't start. Called RAC - and despite being on a motorway and only a few miles from England's second city, they took 3 1/2 hours to get to me, and I only really needed a jump start. I kept very calm, and cool, and did my reading and planning in the services station waiting for help.
When he did turn up, the officer was excellent, and he very apologetic, telling me how busy they were.
After another hour, I eventually got moving again.

Text received next day from RAC telling me that if there was anything about the standard of service I wanted to talk about, then I was to ring a certain number. Did I ring? What do you think?

I still have the feeling to change to another organisation at renewal, but a charming and very apologetic customer service lady gave me an extension of me membership of 4 months. We'll see!

Needless to say, although the RAC man failed my battery, I didn't tell him that I had fallen asleep with the lights on!

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